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Unable to block email spammer

10 replies

SpongeBobJudgeyPants · 15/05/2017 17:42

Have tried to block email, and it looks as if it has, and also I have unsubscribed. Continue to get a couple of emails a day. I know this is trivial, but why have unsubscribe if you don't honour it? No idea why the block won't work. As far as I can see, they are spamming me from the same email that is 'blocked'. It's LivingSocial if that makes any difference...any advice gratefully received.

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fiftyplustwo · 15/05/2017 17:44

One way is to set up a "rule" throwing their emails in the bin straight away. The ultimate option however is to switch email address. I've done it once because of lots of spam with one internet provider.

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SpongeBobJudgeyPants · 16/05/2017 12:24

Ok thanks fifty. Do you mean mark as spam, and eventually it becomes a rule? Doesn't seem to be working. Reluctant to swop email addresses, but might have to....although I could, as this is my second email. I'm wondering how they get round the 'normal' system, cos what I've done seems to have worked with everyone else!

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fiftyplustwo · 16/05/2017 17:55

Maybe you could create a rule containing some word that shows up frequently, but is not used by others. It's difficult. I ultimately had to switch email address and provider.

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MysteriesOfTheOrganism · 16/05/2017 18:00

Don't unsubscribe from spams! That simply validates that your email address is active - and that encourages them (and anyone they sell your address to). Only unsubscribe from mailshots that you actually did once subscribe to.

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SpongeBobJudgeyPants · 16/05/2017 19:08

It was a mail shot I subscribed to at one point. I have heard this about validating email. How do I create a 'rule'? Or do I need to JFGI Grin

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MysteriesOfTheOrganism · 17/05/2017 09:30

Dealing with spam and setting up rules depends how you access your emails. Do you use webmail (reading it in a browser window, and if so, which service - such as Gmail) or email software (e.g. Outlook, Thunderbird).

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SpongeBobJudgeyPants · 17/05/2017 16:05

Hotmail via Outlook Mysteries.

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MysteriesOfTheOrganism · 18/05/2017 06:48

Outlook: Select the spam email, right-click, choose Junk from the drop menu, and click Block Sender. Or, Select Home > Junk > Block Sender.

However, there seem to be lots of reports of the spam filtering not working in Outlook!

If the sender is a UK company, you might report them to the ICo. See ico.org.uk/for-the-public/online/spam-emails/

If a US company, report them to the FTC www.consumer.ftc.gov/articles/0038-spam

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GavelRavel · 18/05/2017 06:52

i find it works better if you block at source ie mark as spam in hotmail itself.

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SpongeBobJudgeyPants · 18/05/2017 22:57

Have tried all those options except reporting to ICO. Not working, so will have a go at ICO. Thanks!

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