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Aaargh! No Internet connection except Gmail

(11 Posts)
JenTeale Mon 24-Apr-17 22:14:50

What the jeff is going on? I can literally only connect to the Internet if I am using Gmail. Or Google but I can't then follow any links from the search results.

I've pootled about in settings a bit but TBH don't understand much.

Can anyone help, in terms I can comprehend?!


DontFeedTheTrolls Mon 24-Apr-17 22:16:54

Have you tried rebooting/shutting down the apps?

JenTeale Mon 24-Apr-17 22:31:06

Yes I have closed everything down and rebooted

DontFeedTheTrolls Mon 24-Apr-17 22:37:09

Have you rebooted your router? Turn it off, leave it for couple of minutes and restart.

Also, what type of device are you using? iPad/PC/phone? Do you have the same issue on different devices or is it isolated to just one?

JenTeale Mon 24-Apr-17 22:52:11

It's just on my laptop, haven't tried turning the router off and on but have had the same issue at home and elsewhere today.

Disappointednomore Mon 24-Apr-17 22:54:31

Clear your browsing history and cookies? Check your default browser settings.

scaryclown Mon 24-Apr-17 22:56:11

this happens on some limited access internet services - are you definitely connected to the service you mean to be?

JenTeale Tue 25-Apr-17 08:29:55

scary how would I check that please?

MongerTruffle Tue 25-Apr-17 08:39:04

how would I check that please?

If you are using Windows:

Press the Windows key on your keyboard and press R at the same time.
Then copy and paste this in:

control.exe /name Microsoft.NetworkAndSharingCenter

Then press enter. Make sure that the network listed is your home/work wireless network (if you are using a wireless connection).

JenTeale Tue 25-Apr-17 15:06:57

None of these things are working :-(

MongerTruffle Tue 25-Apr-17 15:31:54

What error message are you getting when you try to use other websites?

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