Advanced search

Upgraded iMac to Sierra OS - no internet now!

(2 Posts)
MrsMuddlePluck Mon 30-Jan-17 07:37:10

Started off with my printer not connecting to wifi, after dh rebooted everything after ds1s hard drive stopped.

Unable to get printer to reconnect to wifi. After 7 hours of fiddling & 4 online chats to apple support, I was advised to upgrade from el capitan to sierra os. We only bought the thing at Xmas, so the os is already out of date after a month?!

Now I have an iMac that won't connect to wifi either. Thanks apple. They now say I have to backup to an external drive (which I'll need to buy - last time we used one it packed up & we lost all our baby photos, so I'm not keen); wipe the iMac & restore from the external drive.

Seriously? Any tips to avoid this would be gratefully received.

We have been here before with our old imac - upgraded os & mc ended up in the apple store for 3 days, during our busiest time running a business! Apple have form.

SaucyDough Thu 02-Feb-17 21:46:11

What router do you have?

Join the discussion

Registering is free, easy, and means you can join in the discussion, watch threads, get discounts, win prizes and lots more.

Register now »

Already registered? Log in with: