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Problems logging into BT email on-line

(5 Posts)
Katymac Mon 28-Sep-15 11:17:48

When I go to the log in page it goes straight to the email page bypassing the log in page

How do I get it to show the log in page so I can log in as someone else

Seeline Mon 28-Sep-15 11:21:09

At the top of the page with the list of emails mine has 'Hello' with out email address under it, and under that 'log out'. If you click on that, it should go back to the login page next time.

Katymac Mon 28-Sep-15 11:23:44

Mine has BT home (on the right) then my name/icon (with a log out underneath it) & a cog/wheel

When I log out it takes me to the BT home screen & when I log in again it goes striagth to that page without logging in

Seeline Mon 28-Sep-15 11:30:04

Sounds different to mine - mine has BTMail on the right and no cog.
I don't have to login twice either.
Can you log in with different details at the BT home screen?

Katymac Mon 28-Sep-15 11:37:27

No that's where it bypasses th elog in & goes striaght to the emails

ON IE it works so I think it may be a firefox cookie issue

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