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HELP!! laptop not working no cursor on screen??

(6 Posts)
goinggrey1978 Fri 31-Jul-15 09:56:54

Updated with Windows 10 yesterday, all fine but later realised that Kaspersky hadn't run since, do tried tor re- load it, that went fine until re-started laptop then there's no cursor showing on laptop screen and keys won't work either?? Will buying a mouse fix the problem or do I need a new laptop??? All help grateful!!

goinggrey1978 Fri 31-Jul-15 11:01:10

Bump

Madlizzy Fri 31-Jul-15 11:18:19

Have got rebooted a second time?

goinggrey1978 Fri 31-Jul-15 11:26:04

Yes turned on and off lots of times and removed the battery and still nothing, all help welcome as on way to the shop to get a mouse to see ifthat'll fix it!

Goldmandra Fri 31-Jul-15 11:27:25

Try turning It off, unscrewing the battery compartment, removing the battery for two minutes then putting it back in and starting it up again. A friend who runs an IT company told me about this and it's got me out a a hole a few times with y laptop now.

Goldmandra Fri 31-Jul-15 11:28:01

Sorry. Crossed posts!

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