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How do I fix DD' s iPod?

(4 Posts)
twinky Sun 31-May-15 10:17:13

DD was on her old iPod this morning when a pop up suddenly appeared and filled the screen. She can't get rid of it. It won't let her use the home screen button or even turn it off. Any ideas how to sort it out? Thanks.

VodkaValiumLattePlease Sun 31-May-15 10:19:12

Hold the menu and centre buttons together at the same time.

momtothree Sun 31-May-15 10:35:11

Home and off button. If not plug into PC

twinky Sun 31-May-15 10:47:21

Ah the power of mumsnet strikes again! Thank you all. I have one very chuffed 11 year old here who is well impressed with her mum.

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