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Lost password / PIN for a Hudl - can I recover after a factory reset?

(10 Posts)
giddly Thu 15-Jan-15 20:25:42

Today my DD and her friend were playing about on her hudl and managed to set a password, but then can't remember it. I understand the only way round this is to do a factory reset, which will loose everything (including her photos). I've also found out that Hudl has a flaw that means data can actually be recovered after this with software. I'm a complete luddite - how hard would this be to do, and can anyone suggest suitable software for this? Or indeed any other options? The main thing would be photos, but the more I could retrieve the better as we don't have wifi at home at the moment so reloading games etc. is not straightforward.
Thanks very much.

ItsAllGoingToBeFine Thu 15-Jan-15 20:27:00

Were the photos not being automatically backed up to google?

giddly Thu 15-Jan-15 20:36:10

Its, no because we've got wired internet (which we obvously can't connect the hudl to) - it was just connected very occasionally to the internet to download odd games - usually it was used offline.

ItsAllGoingToBeFine Thu 15-Jan-15 20:59:30

I'm afraid I can't help with data recovery software sad but just so you know any games/apps you have purchased can be downloaded again for free.

It might also be worth checking the google account of the hudl online - it is possible some things may have been backed up whilst downloading games <clutches at straws>

Valuable lesson for your DD though...

ItsAllGoingToBeFine Thu 15-Jan-15 21:02:52

Just had a google - does your hudl have a removable SD card? If so, check what is on that.

giddly Fri 16-Jan-15 08:28:23

It's - no, no removable SD card. Will check google account - thanks

Seeline Fri 16-Jan-15 09:14:47

My DCs have the original version Hudls. When DD managed to forget her password, DS said keep trying with something, and eventually it will ask for your Google/gmail account login details and you can then get in that way. It worked. I hope this is right - I too am a bit of a luddite and tend to rely on the kids blush Might be worth a go though.

giddly Fri 16-Jan-15 12:20:08

ooh thanks seeline - will try that. We have the original hudl's too.

Seeline Fri 16-Jan-15 13:03:14

good luck giddly

giddly Fri 16-Jan-15 20:52:58

Nope - tried to 220 times and no luck! Thanks anyway.

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