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Canon Pixma MP495 printer - error code

(6 Posts)
LIZS Sat 15-Feb-14 12:10:15

Printed fine first thing , now won't feed paper from the intray. Either returns error 03 or thinks it has printed when it hasn't. Tried a paper roller maintenance clean but it wouldn't intake the paper for the second part. Can't see any obstructions. Any ideas , tia

Ferguson Sat 15-Feb-14 18:17:36

Wouldn't going to your user manual or Canon help site produce better results than MN?

LIZS Sat 15-Feb-14 18:21:38

normally yes but the user manual doesn't troubleshoot to that level of detail and the FAQ/googling just suggests what I have already tried !

Ferguson Sat 15-Feb-14 19:16:58

There are several Canon user forums, and you can also email direct to Canon on their site.

Sorry can't help further. Good luck.

LIZS Sun 16-Feb-14 17:31:12

Thanks, Canon support is unavailable this w/end. I've extracted a hair from one roller but can't see any jams inside, rollers seem to rotate freely but still no joy . Anyone had a similar issue ?

LIZS Sun 16-Feb-14 17:44:18

Well I'm blowed! Just googled again , found a youtube link which suggested turning printer off and manually feeding a thickish piece of cardboard through the rollers. Tiny piece of paper dislodged and now it works!

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