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Help! What's wrong with my laptop?

(5 Posts)
Tarka Sun 26-May-13 09:37:43

Just tried to use laptop - it's totally dead - you can't do a restart with the power button (which looks on, but screen is black). Any ideas? Its only 4 months old...Thanks in advance.

Chanatan Sun 26-May-13 09:45:48

Have you tried removing all power source ie the charging lead and the battery,this will force a shut down,not ideal but may your only option.Does it start after trying this.

What make and model is it?

Tarka Sun 26-May-13 09:56:51

Thanks, will try that - it's a Compaq CQ58.

Tarka Sun 26-May-13 10:15:45

Chanatan, that sems to have worked, thank you! Any ideas on what could have caused this?

Chanatan Sun 26-May-13 10:22:48

I had an Hp pavillion that kept doing it and that turned out to be related to the fan,but having said that it could be one of a number of things.

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