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Help, anyone use bt yahoo, locked out security message, is this normal?

9 replies

MiniTheMinx · 07/03/2013 19:30

I have a business and my email account has been locked for 24 hours.

I was logged in but when I went back to that tab to read a new email I got a security message saying that some odd activity had occurred on my account. I am then taken to a page saying change log in details. It seems that someone has tried to get into the account and probably failed.

What can I do?

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StillSlightlyCrumpled · 07/03/2013 20:02

Hi mini am having the same thing. Have tried logging in via safari rather than the automatic email app & it said change password, when I clicked it however it said that it wasn't a secure site. Am confused!

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MiniTheMinx · 07/03/2013 20:05

Hi StillSlightlyCrumpled

Its really odd, never happened before. Just got DH to log into his email account, his was fine. So Bt yahoo running fine and no security alert on main account which is his. When I went to the "change password" page as directed, it loads up really slow and address looks odd, so haven't chanced it.

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StillSlightlyCrumpled · 07/03/2013 20:38

Well I don't know it's most wierd! I just get an account alert message with a link to change password, but am unable to go any further. Am trying the online chat support, only 157 in the queue!

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Chanatan · 07/03/2013 20:45

Have a look at this, on this page there is an account sign-in trouble shooting wizard,may be worth a try.

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MiniTheMinx · 08/03/2013 20:21

Thank you, it was fine this morning, less than 24 hrs for the lock out, very strange but resolved.

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EverybodysSootyEyed · 08/03/2013 20:31

Yahoo have been hit by hackers this week. A lot of spam being sent using people's address books. This could be part of that.

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Meglet · 08/03/2013 20:36

I had some spam sent out from one of my yahoo e-mail accounts last night.

So, after consulting MN, I sat down and changed all my e-mail account passwords. All changes were accepted and confirmed via e-mail then when I went to log in with the new password it wouldn't let me.

I've done one of those weird 'code' boxes to reactivate it but it said it could take up to 24hrs.