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Windows 8 - support thread

(18 Posts)
geogteach Wed 30-Jan-13 12:10:57

Anyone want to join a thread to discuss why it drives you potty and maybe trouble shoot some of the problems we've encountered (unless i'm the only one feeling like this blush)
My current issues are how do I get the task bar at the bottom of explorer? I am sure I saw it a couple of times when I first got it and had it come up by mistake, now when I swipe from the bottom of the screen it is nowhere to be seen.
Also someone sent me an email with a docx attachment which it won't open.
Also (all my issues are flooding back to me) I can't get dropbox to install

LIZS Wed 30-Jan-13 12:23:37

I posted the other day about how many times it took for an update to configure on Restart - got caught in a loop at 15%. Email feed isn't always updating either.

geogteach Wed 30-Jan-13 14:51:51

Yes I have the problem with the email too and it isn't obvious how to refresh it.

ladyWordy Wed 30-Jan-13 15:53:34

Win8 seems fast, at least, and I like it when I'm not aware of it. Rather like films which you enjoy - you shouldn't be saying 'great camera work' IYSWIM.

The desktop is a love/ hate thing. I might grow to like it but for now....ugh.

The docx problem is Office version related, rather than Win8. If you have an old version of Office, try getting hold of the compatibility pack so you can view docx formats.

Dropbox should be ok on Win8? No problems with that yet.

I haven't seen the task bar or email problem yet. I did install Stardock's win7 lookalike start menu though!

geogteach Wed 30-Jan-13 16:59:30

Thanks these look helpful.

headlesslambrini Wed 30-Jan-13 17:10:31

i'm not sure if this is what you mean but on the windows desktop
, try right clicking when cursor is at the bottom of the screen to bring up the task bar /applications.

headlesslambrini Wed 30-Jan-13 17:12:31

sorry also meant to say that from there you can go into the applications and find whichever one you want, hover over it and right click and it should come up as attach to start / task bar etc. Then they are at the bottom when I am in the normal desktop version. hope this makes sense.

amicissimma Wed 30-Jan-13 18:02:39

The email thing drives me crazy; I can' t see how to forward or junk or print or save. Recently opened my email to find the inbox totally empty! Now I know to delete anything I want to keep as 'deleted items' doesn't seem to empty itself. Thank goodness for Mozilla Thunderbird.

No matter what program I 've created a document in it decides for itself what to use to open it, so I have to go to 'open with ...' every time.

It doesn't like my oldish, but still good, printer so won't show me the ink status. Also gives a can't print ... message before it prints.

What a lot of tiles! Why would I want travel, sport, news, world weather, etc. It took ages to dispose of them all. Plus all the computer-y tiles - why can't they be tucked away in a menu to be opened when needed?

What a fight to get more than one Explorer window opened at a time. Turns out you hane to right click and choose pis or docs or music or something.

It's all so much effort.

And I haven't dared try DropBox yet!

amicissimma Wed 30-Jan-13 18:04:19


geogteach Wed 30-Jan-13 22:10:28

Thanks for the task bar tips.
I have finally got dropbox tonight. For some reason it was downloading but didn't want to run, after trying for 24 hours it changed its mind and opened - what's that all about? Also doesn't seem to like adobe often gets stuck opening documents in that. I seem to be wasting so much time on things that I didn't even think of before.

wordyBird Thu 31-Jan-13 00:42:29

Yes! I found the same re wasting time when I didn't have to think before. Unlike win 7 which was just better straight away (IMO).

amicissisimma, when you go to the 'open with' option, you should see 'choose default' as the last option on that menu ... if you pick the program from there it ought to save your preferences.

Geog, I just remembered my firewall jumped in front of Dropbox and said 'do you want to continue blocking'... so maybe security software played a part?

PedroPonyLikesCrisps Thu 31-Jan-13 19:16:01

It's certainly not the MOST intuitive OS, however, that's mostly because Windows had remained essentially unchanged for 17 years, so everyone 'knows' how it works. Despite some minor frustrations initially, I still found it much, much easier than when I first used a Mac! Change just requires a bit of patience. I love the way the OS is now so much more consistent than it used to be.

Re the mail app, I don't really like it, but I just continue to use Outlook as I did before, so no real issue there!

LIZS Fri 01-Feb-13 07:23:02

Same problem occurred with W8 Update this morning . Asked to Restart , tried 5 or 6 times to Configure Updates but failed then Reverted. Maybe that is what happened the other day and it never actually installed the update.

maxmillie Fri 01-Feb-13 14:34:05

Are you guys using win 8 with a touchscreen device? I recently switched and it makes an enormous difference to the experience - it was driving me mad using it on a non-touchscreen

wordyBird Fri 01-Feb-13 16:18:46

No I'm not, maxmillie - I'm sure this is the key to it.

They've made the interface touchscreen- friendly and kind of hoped it would work on an ordinary desktop. smile it just looks oversized and clumsy, failing to make use of screen space, and .... non-intuitive. Wish you could switch between interfaces according to device type!

I might well get to like it, it will take time though.

maxmillie Sat 02-Feb-13 12:19:20

You kind of can in that when I was using it on my non touchscreen laptop I just stayed in desktop all the time, pinned all my apps to the task bar erc and then change all the file associations to use my normal apps and not open the win 8 video apps etc it was a lot better. And use outlook for mail client.

I upgraded jut after Xmas and I have to say it is growing on me. At first I found it incredibly frustrating as it is quite a change compared to other upgrades. I am getting used to it and one thing I have found is it is a lot faster to boot and switch between apps (as long as you have a modern laptop with lots of memory of course ....)

Then switching to a touchscreen tablet really made the difference.

Think on balance I would say this is an is for touchscreens. And if you already on win7 maybe not worth upgrading?

LIZS Fri 08-Mar-13 12:44:21

Another one - was using a memory stick (d:/) which listed under Libraries Computer along with the W8 icon and an entry for ds' laptop (switched off). Having used and ejected the memory stick the laptop has also disappeared . Is this a problem ?

BandersnatchCummerbund Sun 10-Mar-13 10:39:59

Message withdrawn at poster's request.

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