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Odd problem with wireless reception

2 replies

FriedSprout · 16/01/2013 14:58

Any ideas as to what may be causing this problem would be great.

Mum has an 18 month old laptop which she uses wirelessly.

She has a BT home hub 3 which receives between 8 and 9 broadband speed and this has been checked by BT.

When I use my laptop at her house wirelessly I am getting this speed, the BT engineer was getting this sped on his laptop too.

When used non-wirelessly, mum's is getting that speed too.

So why can't she get over 1 broadband speed when she uses hers wirelessly?

Am going over to her place tomorrow and would like to try a few solutions.

TIA

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PedroPonyLikesCrisps · 16/01/2013 22:04

Could be the wireless receiver in the laptop not being up to scratch. If you can get hold of a Wifi dongle you could see if that gets it back up to speed.

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FriedSprout · 18/01/2013 21:56

Hi, sorry for the delay in replying. That sounds like a good suggestion, I have a spare one here so will take it over and have a go.

Thanks

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