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iPhone 3GS , computer won't let me sync my phone, how will I transfer to a new one if I upgrade?

(4 Posts)
HarrietJones Sat 23-Jul-11 21:30:48

Help!
Safari isn't working on it so I went to sync & restore which usually fixes the problem but it says iTunes cannot read my phone.

Last time this happened I had to start a new account but since the old one is still on my laptop it takes quite a bit of memory.
I'm out of warranty & planning on upgrading soon as the battery is crap now too.

Help please on what to do!

niceguy2 Sat 23-Jul-11 23:03:52

Have you tried rebooting the phone? Ie. holding down power button and sliding bar to off. Then restarting?

Have you tried a different cable? I have one Apple cable which won't let me sync but charges the phone fine. No idea why.

HarrietJones Sun 24-Jul-11 07:36:12

Will try a different cable, dh suggested backing to his laptop ,but I'm wary of losing everything.
I did back up the pictures though

HarrietJones Sun 24-Jul-11 07:38:12

Woohoo, re boot got safari working! Thanks

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