Current accountant is crap. I suspect my business is just too small for his inflated ego. He's been happy to take my money, but this year there have been errors made on 3 separate occasions.
The last being yesterday when I went to pay my corporation tax online and found that they hadn't filed my accounts back in October. When I pointed this out they simply said 'thanks for alerting them' - apparently they had submitted them against the wrong company account number..... No apology or anything! If I hadn't noticed then a fine would've been winging its way to me .
I've found a new accountant to act for me from January, and I need to write to the old, but I can't decide how to write the letter...
Should I just say 'I'm moving my business' or do you think I should take the opportunity to highlight WHY (i.e. all the errors)
The owner is a bit of an arrogant tosser, and I'm worried that they may be unhelpful to the new firm in the transfer process if I send them a slightly snotty letter.
Can someone help me write the opening paragraph - I'm too annoyed to be formal and rational
Thanks for reply - yes, new accountant is ICAEW registered, and a friend has been using him for about 4 years. But I'll check the PII - good point.
In the end I sent existing accountant a fairly formal, to-the-point letter, saying I didn't feel the firm was offering what I needed, and that highlighting the 3 issues. As I anticipated, I got a fairly curt reply in which he glossed over the issues. He admitted that the Corp Tax thing was an error, but said 'we'd have discovered it eventually I guess' . Still no apology of any sort.