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Ice cream maker problems, please help!

6 replies

yawning801 · 31/12/2018 15:07

So I've just unpacked my new Lakeland ice cream maker in preparation to freeze the bowl, and the bowl has this weird white powdery stuff around the rim, a bit like fake snow. I'll try to attach a picture, but I'm just wondering if it's safe. Obviously I'll wash it out but is the bowl still safe to use?

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yawning801 · 31/12/2018 17:01

Bump

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yawning801 · 31/12/2018 17:33

Bumpity bump

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Alwaysatyke · 31/12/2018 17:35

Is it the type that has a disc in the bottom that you freeze? I have one of those and a few years ago the disc burst and that was basically what was inside. I'd contract them about replacing (possibly Lakeland have fab customer service)

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HeyMacWey · 31/12/2018 17:35

Hmm I wouldn't use it til the manufacturer had seen a picture of it.
Looks like solved of the sealant has leaked out.
Send a message and photo Lakeland. I suspect they'll replace it for you.

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yawning801 · 31/12/2018 17:41

You freeze the entire bowl as far as I know Always, I can't see a disc.

Okay I'll contact Lakeland, not very hopeful about getting a response today or tomorrow but I'll let you know.

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yawning801 · 02/01/2019 16:58

Lakeland have said that it's just leftover stuff from the manufacturing process and should be fine once wiped out with a warm, damp cloth. Full steam ahead with the ice cream! Thank you Always and Hey