Talk

Advanced search

People who have used tesco click and collect?

(5 Posts)
Mel617 Thu 18-Feb-16 13:06:34

I ordered something yesterday to pick up today at 6 but they've only charged my card £2 and shopping cost around £60. Do they charge it just before it's ready or have they made a mistake?

3WiseWomen Thu 18-Feb-16 13:09:21

No they only charge when it's ready.
I'm surprised at the £2.00. I've never seen that before.

AlisonWunderland Thu 18-Feb-16 20:37:11

I think they're now charging £2 for delivery

CocktailQueen Thu 18-Feb-16 20:42:05

Click and collect is free. That's odd.

RatOnnaStick Thu 18-Feb-16 20:49:27

www.tesco.com/help/terms-and-conditions/

In order to help us validate your payment card, a pre-authorisation amount of £2 is reserved from your account automatically when you check out. Upon validation of this amount, checkout can continue. On the day of delivery, full authorisation takes place whereby the total amount is requested from your bank and the £2 pre-authorisation request removed.

Its just a card validation thing. They don't actually remove the money just reserve it and when full payment goes through the reservation is taken off again.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now