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Cancelling Ancestry.co.uk subscription

(6 Posts)
sophierosie Fri 25-Jul-08 19:35:53

Hello

Has anyone cancelled their ancestry.co.uk subscription online?

I've tried to do it on the website but there is no 'cancel' button after filling in the details - can anyone advise or am I being really thick?

Thanks

RubberDuck Fri 25-Jul-08 19:37:53

I vaguely remember having to phone up to cancel... but that was a couple of years ago now.

sophierosie Fri 25-Jul-08 19:51:58

Thank you - I have emailed them but will see if there is a number to call tomorrow!

eidsvold Fri 25-Jul-08 20:02:35

i think I called and cancelled it from memory too.

Wallace Tue 19-Aug-08 20:48:17

I think you click on my account, and then where it says which subscription you have it says something like "more details" you click on there and can cancel it

BigBadMousey Tue 19-Aug-08 21:00:06

I'm sure Wallace is right.

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