I gave my form in to tell my manager I would be returning to work at least 56 days before the date I wanted to return.
My paid maternity (smp) leave ended on 5/7/08 and this is the week I said I was returning. I have 4 weeks annual leave which I have added to the end of my maternity leave and so I am in the first week of annual leave. This is all fine and I am shown on the board at work as being on annual leave.
However my manager hasn't told HR this and on Friday (we get paid weekly) instead of receiving full pay I received nothing. I phoned HR and they said until my manager contacts them I will stay on unpaid maternity leave.
I asked my manager to phone/email/fax them on Saturday, he said he would but today when I phoned HR they haven't heard anything. I will phone my manager and ask again in the morning but I have no confidence he will actually phone them, is there anything else I can do as at this rate I am not going to get paid this Friday either. I would see my union rep but he's on annual leave
Email everyone with all the details - include your boss, your payroll and hr. Make sure it is a friendly email "just wanted to remind you that I need to be paid my holiday (etc etc), can someone please get back to me by [insert date/time of choice] as you missed my payment for week XYZ and confirm that action has been taken to pay me - Looking forward to seeing you all!!".
This should get them moving - if not, you can certainly escalate it to a hr manager and then upwards if need be. If then you still don't get it - your union rep will be very well placed to help.
It is right of HR to say that without your manager's instruction they can't alter your payroll status. However if someone was being helpful in HR they would ring your manager and say 'oi, drop me an email so I can pay this person' to them rather than just leaving it. But not all HR depts are helpful.