I manage a small team of staff and I am fairly new to the team but not to the role, I’ve been around a long time elsewhere
There are a lot of solid friendships and a very lax culture has been there for many years. The drivers of the lax culture have now moved on and the management of the team are younger/dynamic and quite target focused - because this is the nature of the beast!
This has lead to some tension
The staff I manage are not very resilient. There has been a culture of a lot of short term sickness, late lunches, last minute holiday requests, lack of focus, slacking and now over use of work internet and personal phones during work hours. There has even been some direct rudeness.
I have had to pull them up a few times - nothing formal but that I have noticed and the need to refocus and expectations. I’m backed up by higher management in this: I’ve had to decline leave requests and discuss all of the above - in a polite calm but firm way. I wanted to give them the chance to make good choices and not come down like a ton of bricks because it just never helps
I have not managed to build a rapport with one worker at all, in fact it’s just got worse and worse. They very much resent me for a lost work opportunity that was nothing to do with me, but I do understand that and am sympathetic to a point
Just as I was obliged to put them on sickness monitoring, and we have a big project going on with some work delegates to them they have gone off sick with stress. This means that I now have to cover their work, again, falling behind in my own. This is the 3rd time they have done this for other unrelated sickness reasons in the past 2 months and combined with annual leave they are simply never there. When they are rarely in they ignore me and I have to make a huge effort to enter a conversation.
I am so drained by this - it’s so time consuming. Policy and procedure is not on my side as it’s not the private sector.... its long winded and complex. I don’t know now how to manage this person day to day if things do not improve. Now as they have gone sick with stress directly related to a conversation they didn’t like, I feel I have completely failed in my role. I’ve made no impact just made it worse!
Anyone slap me, I need it! Any advice?
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Feel like I am getting it all wrong
14 replies
PookieDo · 07/05/2019 18:55
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