I've been working for my current employer for 7 months and I'm really struggling to adjust to the working culture in the place.
It's the first place I've ever worked in where there's no union - I was a union rep in my last job, so that's a bit weird for me to begin with.
One of the strangest things for me about this job is the level of monitoring. For example, one guy was called into a one-on-one meeting because he had made a typo in the notes on a customer's account. It wasn't anything important, and it was still very clear what was meant, but he was warned that he would lose his bonus if it happened again.
The amount of time we're at the toilet is recorded and we get a disciplinary if it's seen to be too long. Also, if we call a customer, we get told off if we're seen to be "chatting" to them - it should just be information dump, then end the call. Wham, bam, thank you ma'am.
A couple of things have happened that have made me think my employer doesn't really have a people-first approach. One of these happened during the heatwave. Our office had no AC, and was regularly reaching 30 degrees and above. The company did absolutely nothing to combat this, despite two people taking ill and having to be taken to A&E.
The second was more recently. There are about 30-40 people in our office, and we have 3 toilets to service our office exclusively. All 3 of them broke down, and there was no explanation given for this, nor any update circulated amongst the staff apologising for it, or even giving an estimated date for them to be fixed.
After a week, I sent an email to the managers in the office, just politely asking if they would be fixed soon. There was no reply, so I sent another, asking the same question but also linking to the government website re: toilet and hygiene regulations in the workplace. We didn't have access to toilets anywhere else, so it was quite an inconvenience.
This time, I got a very rude, patronising response, saying that unless I was a solicitor, I shouldn't try to speculate on the law. I let it go, and later they delivered 2 portaloos into the car park. The toilets were fixed a couple of weeks later.
I've just let them know that I'm pregnant. It's early days, it's my first pregnancy and I feel like I've been hit by a bus. I suffered from chronic fatigue before, and the nausea and pregnancy fatigue on top is not helping. I was off for a few days last week as I was really unfit for work.
Obviously, there are protections in place for pregnant women in the workplace, so they couldn't discipline me for being off. But, on the day I returned, I got a disciplinary for "inappropriate footwear". I've combed the dress code backwards and forwards, and can't see how my shoes are any kind of violation. For full disclosure - the dress code is casual (although our managers try to insist on business dress, but this isn't what it actually says in the dress code), and I was wearing Converse.
The way I see it, they are probably going to try to get rid of me before maternity starts. I feel I have 2 options:
- Just get on with it. Try not to give them any reason to get rid of me, and try not to draw attention to myself too much.
- Stand up to them. Seek legal advice about how they are treating me, and try to change the (frankly, bizarre) working culture for the better.
The labour-card-holding, workplace-rights-believing, trade-unionist in me wants with all my heart and passion to take option 2, but the mum-to-be side of me is whispering that it's not a good idea.
What would you do?