I wanted to put something on mumsnet to get some responses to a few mistakes ive made in my new job.
I am a p/t Receptionist and started 3 weeks ago. Its completely different to my old job as a customer service advisor where it was faced paced. The new job is quite sedate and slow/methodical and there is myself, one full timer and the manager in close proximity to each other. Its very quiet compared to.my previous role which im not used to. Anyway i.made a bid boo boo.lssr week. I was asked to email approx 150 statements to customers. These are info.on what client has paid and hasnt paid. I unfortunately sent 10 to incorrect client so beached daya protection. One client complained to his accountant on email so my manager was aware. I also left the communication room with all the servers in unlocked, forgot to frank 2 letters which could have been very important as its accountants and got confused when big boss called to.speak to Michelle and looked at the signing in board which has 2 Michelles and said i wasnt sure if ahe had gone for the day or was away from her desk. My new boss is very nervous as wondering what mistake i'll make next. I can feel.the atmosphere and i have become nervous to. I really feel.its not like me to make 4 mistakes in such a short period and i dont know whats going on. I have caused a confidence in my abity issue with new boss. I have thought long and hard and i think im just not used to a role where you need to double check everything. I really dont want to loose this job. Please any advise welcome
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5 replies
Tiger1274 · 29/04/2017 13:42
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