Safeguarding issues at work

[allthefeels]

I can't say what type of job I do as it would be outing, but I work in a role that brings me into contact with the public.
I have been harassed by a member of the public, and that recently developed into cyber stalking and death threats. He has done this both in and out of work (following me around my city and turning up at my home)
He has now been given a formal warning by the police. If he breaks this he will be arrested.
However, my work has refused to ban him. This goes against the advice of the police, and of my union. They say I still have to serve him. When I said that this is unacceptable their response was to suggest I move to another (very inconvenient for me) location, with fewer hours, which means I would be financially worse off. I feel like I'm the victim in this, but I'm the one who is suffering. I really don't know what to do. My union is looking into it but I feel so betrayed and unsupported by my managers. Any advice on where I might stand legally?

[VocalDuck]

Your employer has a duty of care towards you. I would put in a grievance and log all your concerns. Your union will also be able to provide you with specific legal advice.

[allthefeels]

My manager says that they are fulfilling their duty of care by moving me away from my current place of work. But they are still allowing this person access to my place of work. I would be worse off financially and in terms of work life balance, I would be forced to drop 8 hours a week which with the increased travel distances would make it scarcely worth my while to work when you factor in child care

[VocalDuck]

Speak to your union's solicitor (or go directly to one - if you have home insurance you might have legal fees) and discuss your options. It might be that an Employment Tribunal is appropriate but they would be able to guide you.