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How do I raise this feedback with my boss

5 replies

theclick · 17/09/2016 11:06

My line manager has run into some trouble at work recently as her boss (ie my boss' boss) has been made aware by another colleague (who reports directly to the more senior boss) that she is not across all her work, is VERY disorganised and the team is frustrated and therefore suffering.

I know her boss raised it with her. It also resulted in the more senior boss scheduling 121 chats with the team, I'm assuming to check how we are getting on and how happy we are as a big part of my colleague's feedback was how badly our boss is performing.

I find her performance really frustrating - she never signs anything off, has turned up to work hungover and drunk from the night before, doesn't read emails, spends the whole day chatting even though the colleagues she is friends with always cut her off to go back to work.

I know my boss' boss knows this, so I don't want to go into detail, but j do want to say my enjoyment of my job is impacted by this. How do I do that without moaning? She will probably ask for examples and I can give plenty, but I don't want the whole thing to turn into a moan session when actually this is the only thing that really annoys me at work.

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Stillunexpected · 17/09/2016 11:24

Be honest. Say what you have said here, that this is the only element of your job which makes you unhappy. Give concrete examples of how her behaviour/non-performance is impacting your work or the work of the team. Try to find something positive to say about her as well though. Finish off by saying that you are are committed to your job, enjoy doing X,Y,Z and hope to progress (or something positive like that).

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DiegeticMuch · 18/09/2016 16:35

It's an awkward situation with which I really empathise, due to past experience. I'd say that you need to be fair and honest. This process is in no one's interests otherwise. The other party will realise that it's awkward and should try to put you at your ease.

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theclick · 18/09/2016 21:26

Half her issue is that she doesn't see she's doing anything wrong. Apparently after this chat her boss had with her she told a friend she felt she was the victim and her boss wasn't being fair - not true as the whole team disagree with her management.

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Brokenbiscuit · 18/09/2016 21:39

Very tricky situation. Confidentiality doesn't seem to be very much of a priority in your workplace. Ow do you know that her boss spoke to her, and how do you know what she said to her friend?

If the manager is speaking to team members directly, I guess he/she is probably collecting evidence as part of a case to manage her out - if she is as bad as you say she is, then the boss will have little alternative. So he/she probably wants concrete examples that will feed into his/her evidence - fair enough to provide these if you have them.

People who are being performance managed frequently claim that they're being victimised. Obviously, they're sometimes unable to see what may be blindingly obvious to everyone else. I do feel a bit sorry for your boss though. Sounds like there is no confidentiality regarding her situation, and everybody is talking about her behind her back. Even if she's crap at her job, that's not a nice position to be in.

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mineofuselessinformation · 18/09/2016 21:51

If you're asked, stick to facts that can be shown to be true. Don't give opinions.
That way, you can keep a clear conscience that you haven't descended into botching about a colleague and have been professional.

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