Posting on behalf of DH
I would really appreciate some advice
DH works in retail. One of his roles is to check the abc product line and range in stores. This is proved with photos. The goal is to maximise the abc product range in comparison to the competitor products.
He used to have to just send a photo of the abc products.
In September, an email went out saying that the photos now needed to be of the abc product and the competitor product, so that space share can be calculated.
He today was investigated for "falsifying his space numbers". Turns out he missed the email in September and was only sending photos of abc products, leading to a belief that he had 100% or close to it of space share.
He has made it clear that
a) he missed the email
b) there was no follow up that this training had been acknowledged or understood
c) that it was entirely accidental, to the extent that he has trained others since in the old way
d) that this was not picked up by either of his managers in the 6 months following, not via an audit or an accompanied visit (should happen monthly, don't)
Falsifying numbers is gross misconduct. They are conducting further investigations (going back to look at his other photos and talk to his colleagues)
Can anyone help please? I feel his company have done wrong, that this is a training issue not a gross misconduct one, but it's his word against theirs.
If it helps, he has an excellent track record, excellent numbers (called into question now though!) and was internally promoted in March. This issue relates to his old position though he has continued making the error in his new position.
He thinks he will be sacked.
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Hr advice needed - investigations
24 replies
slithytove · 29/05/2015 16:34
OP posts:
Preciousbane ·
31/05/2015 01:10
This reply has been deleted
Message withdrawn at poster's request.
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