I'm trying to work out how to deal with a member of staff that has made a big mistake at work, the problem is that it was partly caused by a smaller mistake that I made earlier on.
Part of her job is to look after the office diary, which we jointly have access to and both add to. A while ago I was trying to arrange a meeting with someone and sent them a long list of dates I could do at the time, mistakenly including the bank holiday (when we're closed). I didn't hear back I didn't think anything of it - the meeting was more for their benefit than mine.
Unbeknown to me, my assisant responded to his email selecting today as the date, obviously also failing to realise the bh. However, she didn't put it in the diary so I didn't know about it until today when I got a call from work - unfortunately too late for me to go in.
I'm pretty annoyed as this makes me look really bad, but feel it is my fault for suggesting the date to begin with. On the other hand, if it had been in the diary, as it should have been, I'd have spotted it last week and either cancelled or gone in.
I feel bad enough anyway for wasting this person's time, but unsure of how to deal with my assistant. It was sloppy of both of us to not realise about the bank holiday, but if I'd known the arranged date then at least I could have prevented it from happening. We are under a lot of pressure at the moment and I generally feel that she works hard, most of the time, but there are times when things like this happen and I'd like a bit more attention to the finer details. I'm just not sure if it is fair to use this as an example when I contributed to the mistake myself.
J
Please or to access all these features
Please
or
to access all these features
Chat with other users about all things related to working life on our Work forum.
Work
How to deal with assistant's mistake, but partly caused by me
28 replies
Jodi1974 · 26/05/2014 11:23
OP posts:
Don’t want to miss threads like this?
Weekly
Sign up to our weekly round up and get all the best threads sent straight to your inbox!
Log in to update your newsletter preferences.
You've subscribed!
Please create an account
To comment on this thread you need to create a Mumsnet account.