I started working for a new company on Tuesday officially but they have been making me do mandatory, unpaid training for around the last two weeks, which they are charging me for but refuse to give me the certificates for.
I went into the clients house for the first time on Wednesday and did a shadow shift, I had been told that he was non-violent and when he was violent he would damage property or himself (punch himself in the head) rather than attack anyone else.
I then found out that on Monday he had attacked two female carers, one of which was not happy to return to the service.
On Saturday I did my first shift, he receives 2:1 care during the day and 1:1 care from 7pm onwards.
On Saturday he attacked me twice, first he punched me in the side of the head and then he punched my throat as we got out of the car.
I phoned the On Call and informed them that he was aggressive, he then burst into the room where I was hiding and came over to me, fortunately he just gave me a hug but as my colleague pointed out, he was unable to prevent the man from coming into the room because there is a strict 'no restraining' policy in place in the service.
We asked for an additional member of staff to come the following day, because he had fixated on me through the evening even after PRN medications and was obviously unhappy.
I arrived at 9am on Sunday morning and the client was obviously distressed, about 10 minutes after he had eaten breakfast, he launched himself at me and began pulling my hair out and thumping me. Fortunately my colleague ignored the 'do not restrain' order and pulled him off me, I hid in a bathroom for five minutes and then went to call the On Call again.
As I came out of the bathroom, the client grabbed me by the throat and pinned me up against the wall, I have bruising and scratch marks across my neck and chest where he grabbed me. My colleague pulled him off me again and told me to get in the bedroom and hold the door shut while the client kicked the door trying to get in. I phoned the On Call and they said that they would 'try' and send someone else out, I said that is good because I was leaving, they then told me that if I left it would be gross misconduct and I would be sacked. Given that a girl is already suing them for negligence I thought they had quite a nerve telling a bleeding member of staff that they could not leave a service, despite the client clearly continuing to attack them repeatedly.
I left and have spoken to the police who recorded my injuries. I am very shaken up and worried about tomorrow. Could do with any sort of legal advice and some hand holding if possible.
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I was attacked today at work.
94 replies
Worried007 · 13/04/2014 19:14
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