My current employers are pretty great, and although I no longer want to work in my current role, I am keen to stay with the company. The hours I currently do are extremely un-family friendly and a standard of that role, so little to no opportunity to request set hours/days.
My employer runs a sort of Talent Scout event where you make yourself known to the HR team who help with finding a role within the company in the area you are interested in and offers training / qualifications etc.
I would like to make the move into HR, however all my previous employment has been customer service. I have experience of managing a team, and experience of handling a heavy admin role, as well as delivering training/team building sessions, but little to no insight into the current laws and legislation surrounding employment and employees.
I am worried that if I go to the Talent Scouting event they will kindly point out that as I have no HR experience I will not be able to move in this direction.
Has anyone made a move into HR from a non-HR background before? I am happy and willing to re-train from scratch and work as hard as I can, and possibly study for another Degree.
As some who does everything in a small business it seems to me that a large part of good customer service is good communication skills which also seem to be essential for good HR so I would present the skills that you already have that would be useful.