ive namechanged becuase i dont want this to end up as evidence in a hearing or anything though most of you will work out who i am i spose. don't mention my name though.
new job, 2nd week in. when i started my manager talked to me about a particular girl, another member of staff had commented on her timekeeping.
so i like to give people the benefit of the doubt, it was a new place - i was wary of cliqueyness - and i thought maybe my manager and my other member of staff who had both been with the organisation for some time - were being a bit cliquey - and so i resolved to give mahoosive benefit of doubt and make my own mind up.
so i have been noticing big piss take with time, starting later, abusing flexi, using blackberry to put something in calendar 30 mins before due in office to say she is picking something up for work etc..
so i had already spoken to my other members of staff on a 121 basis, informally, trying to get a handle ont heir work on a day to day basis. and thought that i would pick up the timekeeping issue at a meeting i had arranged today - so i am treating everyone equally you see..i think
one staff member back after serious operation and i told her that her welfare was of primary concern - and told her to stop working the extra hours that she does (no financial reward for this, generally love of the job i think)
i mention this for context.
here we are then.....the issue
so i get an e-mail off blackberry this am from said staff member who says that she had to go to hospital becuase her medical problem had re-occured and she was told to go straight in when it did.'
this is a problem non of us officially knew about.
i replied via e-mail very simply 'keep me informed...regards newmanager'
in the afternoon i get another e=mail telling me that she wouldn't be in for the rest of the say
and ....
' i expectd as my manager you would ask how i was and be more concerned'
i told her that i had expected to speak to her in person - in line with policy, and that although i recognise she is in hospital and this isn't feasible, if she could ring me to discuss when she gets out...i went on to wish her a speedy recovery and tell her that if she needed anything to help her back to work to let me know.
she replied she was very unhappy with my e-mail and i quote "you better give me your mobile number then"
this is on my standarde-mail signature as a matter of course - but i did anyway - and i didn't engage any further.
i'm really upset - i an be accused of many things but not caring is definatley not one of them.
So, this is going to be mighty awkward on monday with a back to work procedure to undertake and then sitting 3 feet from each other.
any advice - i'm not clued up on law or anything, my manager is a bit woolly and the hr people are off sick - there is only a hr assistant to guide me
any advice would be most welcome
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New Manager needs help with difficult employee
42 replies
newmanager · 07/09/2011 05:09
OP posts:
MadamDeathstare ·
09/09/2011 00:47
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