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DWP customer compliance

4 replies

monny11 · 20/06/2011 14:42

I have just been sent to the jobcentres customer complience unit and was accused of having a partner (untrue by the way). They made me sign a statement saying i was single. Has anyone else experienced this and what happens next?. Please advise.

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shonasmile28 · 20/06/2011 20:19

Ive got a meeting upcoming. :(

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Putthatbookdown · 20/06/2011 21:17

I think -I do not know- that they may be justcovering their backs-they are under a lot of pressure so they need to show they are doing their job

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dwpanxt · 20/06/2011 21:39

This can either be a routine check which is carried out on a random sample of customers or the result of a phone-call from someone who thinks you have a live in partner.Either way if you have done nothing wrong then you have nothing to worry about.

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monny11 · 21/06/2011 07:09

They say they saw me in the town one more than one occassion in the town with a man. This man could only have been my brother so someone made a false complaint.

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