is when they send out a letter to parents telling us how to use social media.
I understand that it is galling for a school to see parents taking to FB to have a moan about the school and it is unfair for parents to do so before they have tried to tackle the problem directly with the school. BUT - I don't agree that a proper response from the school is to send a letter designed to preach, patronise and instruct. They can tell the staff what to do through a social media usage policy and their pupils as they are instructing them on safe usage and appropriate behaviour on-line (which should be backed up by parents) but they are not in charge of the parents.
They can take action against individual parents and tackle individual issues raised in social media complaints even contact the Police if a law is broken. But I take real exception to the tone and presumption in a letter sent out to parents telling them what they should be doing/ what is appropriate and how they should complain - it is setting up an US / THEM divide and creating more tension not less.
In the letter they are listing making complaints about the school in the same category as racist comments and threatening comments - Making a racist comment on line can be considered a hate crime and is dealt with by the police. Complaining that the school lunches are rubbish or something is NOT the same thing and it makes a nonsense of the letter to put them in the same category. I am not going to identify the school or put any identifying details - I am using another name but I am an MNer of many years.
It really grates my cheese.
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Ironically the first time I have ever felt like taking to social media to complain about a school
8 replies
socialmediawhore · 05/06/2017 10:06
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