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Not sure what comment to leave?

12 replies

oxcat1 · 22/11/2009 22:29

I should say item hasn't arrived yet, but don't anticipate a problem....

I recently bid on 3 separate listings for H&M babygrows. I won each of them at the starting price of 99p.

About 8 hours before the listings finished, I sent a message to the seller just confirming that she combined postage. I didn't get a reply, but then I thought perhaps she hadn't checked mails.

Once I'd won, I send a request for an invoice, and she sent me 3 separate invoices, each for the 99p win, plus £2.50 for second class postage. I emailed back again to say that £7.50 for a second class parcel of 3 babygrows is pretty steep, and surely she'd combine.

She wrote back saying that actually she was very disappointed with the sale prices, and that she'd paid £17.99 EACH for these in H&M. Whilst I understand she's disppointed with the low selling price, she can't really use the postage to bump it up, and as the babgrows are currently for sale in my local store at £4.99/£7.99, I resent being told porkies. Eventually she agreed on £5 postage for 3 - still pretty steep - but I know it was my fault for not checking that she combined postgae before bidding.

Assuming they're fine when they arrive, I will of course leave a positive,but would you be tempted to leave a comment? Or am I just a grumpy old lady these days?

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norksinmywaistband · 22/11/2009 22:32

I wouldn't mention it in feedback, like you said it was your error for not confirming before bidding

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Fitzy72 · 22/11/2009 22:33

I would mark her down a few stars for P&P costs.
I would not leave a comment unless she said that she would combine postage in the listing.

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MrsFogi · 22/11/2009 22:35

I think you can't complain if you didn't agree combined postage before bidding.

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oxcat1 · 22/11/2009 22:37

You're all right, of course.

I just really resent her telling me that they cost £17.99 each, when I know that isn't try, and also openly admitting that she was trying to bump up that poor selling price. Grrr.

I'm a mad PMT-driven witch at the moment though so I know I'm not being reasonable.

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oxcat1 · 22/11/2009 22:38

Sorry - "true" not "try", although of course she did!

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Meglet · 22/11/2009 22:39

I wouldn't leave feedback at all. Ok, you should have confirmed it first, but she is out of order doing it.

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bigstripeytiger · 22/11/2009 22:39

Using the P+P charge to bump up her profit counts as fee avoidence to ebay, so you could report her for that if you felt like it, not sure if ebay would do anything about it though.

I dont think that it was acceptable for her to invoice you 3 times for postage if she was planning on sending them in one parcel.
But given that you agreed a reduced price with her, you probably dont have much comeback on what you paid.

I wouldnt give her any positive feedback though. If when the goods arrive you recognise them as costing £4.99/7.99 in the shop, then she has misrepresented things to say that they cost £17.99

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oxcat1 · 22/11/2009 22:43

She didn't write in the listings that they cost £17.99, only in her message to me when I queried the three separate invoices together amounting to £7.50 for second class postage.

I didn't really see I had any option but to pay the £5, as I had bid and won so was committed to paying one way or another, however much I was taken aback.

I wasn't really thinking of reporting her, or of leaving anything but a positive, but was just tempted to write something like:

"Babygrows great, but be warned that the seller does not combine postage".

Would that be too harsh? I'm too hormonal to be reasonable about anything at hte mo...

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oxcat1 · 22/11/2009 22:45

I've been into my local store to check and the very same babygrows are still for sale at £4.99 and £7.99. I can understand that she'd be disappointed by this season's clothes not going for me, but a babygrow for £17.99 in H&M?????

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bigstripeytiger · 22/11/2009 22:49

If she said the £17.99 thing before you agreed the £5 for postage then that could have influenced your decision about how much you were prepared to pay for postage, IYSWIM.

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Firawla · 23/11/2009 12:56

oxcat i would write that, i think thats fine to say. its true she did not combine it, so she can't complain that you mention it

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perfectstorm · 23/11/2009 14:09

I think that's fine too, as is marking stars down. I know it's good form to ask, but you aren't meant to profit overly from postage and £7.50 for some babygrows from H&M is taking the proverbial, tbh. Combined you're paying £10.50, which would have got you 2 of the 3 brand new in store.

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