Advanced search

This topic is for users to discuss eBay, not for advertising eBay items. If you are a small business you can advertise here

Would you leave a neg/neutral for this?

(6 Posts)
suwoo Tue 10-Nov-09 21:57:01

Not linking to the auction as you'll see all the tat wonderful stuff I buy wink.

I bought a cuski BNIB, like the ones pictured.

It is for a friends daughters christening gift, so it was important that it was new in the box. I paid full price for it BTW. It arrived today and the seller hadn't wrapped it, but had taped the box up with brown parcel tape and stuck the postage sticker and an address label directly onto the box.

Obviously, I can't give this as a gift in the box, and a cuski on its own will look like a fucking dishcloth just plonked in a gift bag.

I emailed the seller and she said sorry and that she would bear it in mind for the future hmm.

In over 1000 transactions I have never left a negative or a neutral. WWYD in this situation?

suwoo Tue 10-Nov-09 22:44:19

Well, what would you do?

<<asks nicely>>

feedthegoat Tue 10-Nov-09 22:51:09

I've never left a negative in my life, despite having items sent that weren't as described etc. In those circumstances I have always given them a chance to sort it out first.

I would put it to her straight (but politely!) that you don't give negative/neutral feedback lightly but what she has done to the packaging is unacceptable and if she won't refund then you don't really have much choice.

thisisyesterday Tue 10-Nov-09 22:53:18

well i would e-mail her again and ask for a new one to be sent out as it's for a gift

presumably you paid for postage and PACKING which she hasn't really done./

point that out to her. if she refuses then buy a lovely giftbox to put the thing in, and then leave her neutral (at least)

ILoveStripeySocks Wed 11-Nov-09 10:16:11

Id open a dispute to be honest.

suwoo Wed 11-Nov-09 10:19:54

Its a private seller so I'm assuming that she won't have any more. She has left me positive feedback now. Think I will have to email her again as its really not good enough is it.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now