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I ordered (and paid for) something which never arrived - next step?

(3 Posts)
colditz Tue 10-Nov-09 12:25:43

the seller has sent me a request to cancel the transaction (after I sent him a message saying I want a refund) but how do I ensure I get my money back? Is it automatic?

Firawla Tue 10-Nov-09 13:30:48

i think open a paypal dispute

Knickers0nMaHead Tue 10-Nov-09 15:23:11

open an item not recieved dispute.

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