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How much is too much for "uplift" on postage?

(8 Posts)
IdrisTheDragon Tue 27-Oct-09 20:32:10

Posted various items I've sold on ebay today. One was a book (which I started selling before you weren't allowed to charge P&P on books hmm) and as I was checking through I realised that I'd overcharged postage on it, due to not realising it would be able to be a large letter.

I have got in touch with the person and issued a partial refund as actual postage was 76p and I charged her £2.50 blush.

But was just wondering how much other people would "overcharge" and what amount buyers would be "happy" with. I also undercharged on a couple which is a little annoying but hey-ho

theyoungvisiter Tue 27-Oct-09 20:40:37

I can only speak as a buyer, but I think most buyers know roughly how much jiffy bags etc cost. For a normal item in a normal sized jiffy I would be annoyed to see a surcharge of more than £1-ish on the actual postage but I doubt I'd complain, if the P&P had been advertised at that rate.

Obviously specialised packaging is different and I wouldn't mind a bit more for that. But once you've taken packaging into account, I don't think people expect to pay much uplift on the actual costs, iyswim.

Are you really not allowed to charge P&P on books? Why is that? Seems odd - they're not especially light, after all.

Lilyloooohhhh Tue 27-Oct-09 20:46:59

As a seller i charge actual postage and add between 20-50p to cover packaging if using recycled the latter.
This whole charging for time , petrol hassle etc is wrong imo

As a buyer i usually think a £1 or there abouts is ok.
I recently raised a question on here when i was charged more than double the actual postage price.
Most people said i was out of order to complain after i bid so i left my feedback in his stars and mentioned excessive postage in feedback.
Seller messaged me to apologise r/e excessive postage saying he just guessed.
I think refunding for a genuine mistake is the right thing to do!

IdrisTheDragon Tue 27-Oct-09 20:49:09

The no postage on books is a recent thing hmm.

Think I may try Amazon selling where there is a set postage amount.

Lily, was it you with the ipod shuffle where someone charged about £5.00 or something like that for postage?

tattycoram Tue 27-Oct-09 20:49:53

I try to charge exactly what postage costs me - I think I underestimate a bit and might start charging more. When buying I tend to look at postage as part of hte overall price and if I think it is still worth that price I'll still bid.

TheDevilsKnickers0nMaHead Wed 28-Oct-09 19:50:40

I charge actual postage and then 75p on top for recorded delivery.

Bucharest Fri 30-Oct-09 08:25:16

I only charge actual postage.
Recycle packaging and bulk buy jiffy bags from the 99p shop.
I'm a bit like tattycoram in that I have on occasion lost money through postage.

peanutbutterkid Fri 30-Oct-09 08:32:12

I always reuse padded bags, too (so ones I've been sent stuff in); I even Freecycle away loads I don't have a chance to reuse. I don't understand why private sellers should ever need to buy any.
Postage under 2 quid is usually fine by me. It's when they push to 3-4 quid for small items that I get irked.

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