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If you send something recorded is the extra 75p included in the price on the parcel ?

(26 Posts)
Lilyloooohhhh Tue 20-Oct-09 11:30:41

Just wondered as i send my things recorded and only charge what item costs plus recorded.

I have just recieved an item charged £5 postage recorded delivery and the price on parcel is £2.37.
If this is all in would you ask for refund on postage ? (recycled packaging) I wouldn't normally but more than twice what it costs seems excessive to me.
Or just reflect it in stars ?

Thanks

eyetunes Tue 20-Oct-09 11:36:44

no i wouldnt bother. You accept the post and package costs when you buy it. Yes, it does seem excessive to be twice the price but i suppose they do package it and take it to the PO which could be a car ride. Just bear in mind for future purchases.

eyetunes Tue 20-Oct-09 11:37:06

oh yes, reflect it in the stars though smile

Lilyloooohhhh Tue 20-Oct-09 11:40:40

Would that include the recorded cost eyetunes ?
Out of interest for my own items that i send as well...

I have bought lot's of things and generally accept some do charge for petrol time etc but using recycled packaging then charging for that isn't very fair really.

Oh well suck it up thanks!!

eyetunes Tue 20-Oct-09 11:43:54

I asm not sure what you mean sorry?! Did you have to pay £5 in total and they used that £5 to send it recorded which only cost £2.37?

Or did you have to pay the £5 and the £2.37 on top.

They should give you a fixed price for recorded, you dont pay the post and pack and then another price for recorded.

Am i completely missing your point?! smile

Lilyloooohhhh Tue 20-Oct-09 11:48:09

Sorry the price quoted was £5 all in.
I paid that.
The sticker on the parcel says £2.37 is that inclusive of the recorded price or is that just the wight cost of the item.
Then the 75p is added on top of the weight cost but not on the parcel sticker ?
Then it would be £3.12 but it doesn't look that way when you recieve the parcel
Sorry not explaining myself very well.

eyetunes Tue 20-Oct-09 11:50:18

oh i see!

Now i need a couple of mins to think...

eyetunes Tue 20-Oct-09 11:54:06

I think they would have paid £3.12 alltogether, but not sure on how the recorded bit goes.

I think also that possibly the cost for normal postage would have been 75pence and the recorded bit is £2.37 lol

How big was the thing? Is it a letter size or quite weighty?

eyetunes Tue 20-Oct-09 11:57:27

here

Does this make sense!

So it looks like it was a packet which would have cost £2.37 to deliver and they paid the 75 pence on top for recorded according to the above. grin

Lilyloooohhhh Tue 20-Oct-09 11:57:30

No it's an ipod shuffle so doesn't weigh very much. When i send recorded it is on my receipt as item weight + 75 p for each item. But i hoped it would show as inclusive of both on sticker on parcel as that is what buyers see when they give feedback.

Can imagine that makes some buyers think you have overcharged then if it is that!

Thanks for your help smile

eyetunes Tue 20-Oct-09 11:59:27

nope i am wrong again laugh!

It says the £2.37 would be the TOTAl cost. Including the 75 pence recorded bit.

Lilyloooohhhh Tue 20-Oct-09 12:03:05

ah ok thanks

IneedacleanerIamalazyslattern Tue 20-Oct-09 12:10:38

Yeah that's the £2.37 is the total price.
I would be more annoyed that they had sent and ipod (even a shuffle) only using recorded delivery TBH it is only insured for the same amount as a standard normally posted letter/parcel.

Lilyloooohhhh Tue 20-Oct-09 12:26:04

i thought recorded is usually insured for up to £30 ish ?

oxcat1 Tue 20-Oct-09 12:27:51

When sending parcels, I have had both.

Sometimes the cashier weighs the parcel, adds the 75p and then prints out a label to include both, so £2.37 would include the recorded.

Occasionally I have had the cashier weigh the item and put a sticker on for the postage costs per weight, and then separately charge me the 75p and add the recorded label.

I don't think it is always possible to tell just by looking. As a seller I obviously much prefer the first so that the buyer can see exactly what I've paid.

Annoyingly, most of my parcels cost £2.37 including the recorded. My buyers pay £2.50, so I have 13p to cover packagaing materials. Still some buyers mark me down for postage costs. Very frustrating!

Lilyloooohhhh Tue 20-Oct-09 12:33:27

oxcat i usually add an extra 10/20p just in case i have weighed item out a little or for packaging.
Up to a £1 is fair enough i guess but to make more than it cost to send is a bit off imo!

Will ask cashier in future just to be on safe side then.

oxcat1 Tue 20-Oct-09 12:51:04

If ever the cost of postage has been more than a pound off what they have paid, then I have always refunded the difference. £2.50 does seem quite a lot, but then postage is expensive these days (£2.37) and I got so fed up with things never arriving that I send everything recorded now.

I think recorded offers up to £39 compensation....

IneedacleanerIamalazyslattern Tue 20-Oct-09 14:39:01

Lily so is a normal letter/parcel think it's £27 there abouts anyway.
Recorded delivery is treated no different to standard mail apart from the fact it has to be signed for.
It is not better insured or trackable if it goes missing to anything you stick a stamp on an post.

Lilyloooohhhh Tue 20-Oct-09 14:45:47

ineedacleaner just looked at others with same (less) postage price and they are all special delivery!
Didn't even know that shock guess he took a risk to get a bit extra postage !!!

IdrisTheDragon Tue 20-Oct-09 14:53:19

I sent an ipod shuffle 1st class recorded recently and can confirm it costs £2.39 including the recorded part smile.

I did charge £2.49 for postage but I think 10p markup is OK.

Was worried for a minute as I sold it on ebay but seeing as I charged less than £5 I know it's not me grin

oxcat1 Tue 20-Oct-09 16:12:28

It says here that compensation for recorded is up to £39.

I'm afraid I'm so out of touch that I've no idea how much an IPod Shuffle would be, but I'm guessing from everyone's reactions that £39 wouldn't cover it.

Hypothetically though, presumably it would be the seller's loss if it did go missing and the Royal Mail only refunded him up to £39?

IneedacleanerIamalazyslattern Tue 20-Oct-09 16:25:34

I never realised until recently either TBH.
DH is a postie and was banging on about recorded delivery being a waste of money, I was always under the impression that it was different but in actual fact it's not.

RM don't make it very clear really when you send things do they?

oxcat1 Tue 20-Oct-09 16:41:59

I suppose the only time that Recorded is potentially worth it is when you're selling on ebay?

If you sell something and it never arrives, it is always your responsibility to refund the buyer. You can then claim it back from the Royal Mail, but only if the buyer returns the paperwork.

With recorded, as long as you have proof of delivery, ebay will always find in your favour if the buyer disputes its arrival. Proof of postage is obviously worth nothing, but proof of delivery removes teh burden of refunding from you.

I confess that I'm a bit of a cynic, but I did have so many buyers complaining that parcels never arrived, and this hasn't happened once (touch wood!) since I started sending things recorded. I don't think the Royal Mail are any more diligent with them, but it does remove any possibility of being duped by an unscrupulous buyer.

Lilyloooohhhh Tue 20-Oct-09 16:49:56

Exactly why i send recorded Ox , funny how it was the more expensive things that went missing!

IdrisTheDragon Tue 20-Oct-09 18:44:20

The iPod shuffle I sold was an earlier model and so would have been covered by £39, although it did arrive safely

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