Sold two tops to an American buyer using BIN. They were from 2 separate auctions and she paid for postage for each before I had a chance to combine postage. I noticed this and e-mailed her offering to send a small refund if the tops cost more to send than she had paid for. The postage she sent came to £8.98 and to my surprise when I sent the parcel it cost £11.11p to send . I explained that under the circumstances I wouldn't be able to offer a refund and that it's my error so obviously not expecting her to pay any more.
As a buyer I'd think no more (would be secretly pleased and a bit guilty), but would she be correct to still request a discount based on my earlier offer to combine? Or is my sleep-deprived fuddled brain going into overdrive on this??
Please or to access all these features
Please
or
to access all these features
If you buy or sell items on eBay, you will find tips and advice on this forum.
eBay
Combined postage nightmare; am I correct?
2 replies
Diege · 13/10/2009 12:49
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.