Just need a bit of advice as worried about the dreaded negative feedback.
A buyer bought 3 items off me so I estimated £5 p&P taking into account the packaging, trip to post office and actual postage. I thought it was ok?
They have emailed today saying the actual postage was £2.98 so my postage costs were too high... but thats not including the packaging etc..
What do I say to them if anything, do I refund a £1? as a buyer I take into conideration the sellers packaging costs etc is this wrong?
What do I do?
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Buyer complaining about postage WDID?
36 replies
Gravitygirl · 30/09/2009 12:58
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