Sold an item last sunday. Large and bulky. Stated clearly local pick up only.
Buyer bids at the last minute from 200 miles away but says its ok she will send her own courier, 'all' I have to do is parcel the thing up and presumably take a day off to wait for her courier.
I kept saying that she should have checked before bidding, she keeps emailing again about how easy it is to wait in and parcel something up for courier.
I asked if we can cancel the transaction on the grounds that she 'bid in error' she says she will cancel but will neg me.
I email ebay under their 'feedback extortion' report thing with copy of her email, they can't do anything until she actually leaves any bad feedback.
In the meantime she pays by paypal knowing she can't come to collect, she I refund her the paypal asking why did she do that as she knows she can't fulfil the buyer requirements.
Paypal tell me I can only get my final value fee (about £5) back via an unpaid item dispute!! I tell them I can't open an UID as she will just pay then I'll be back to square one!
So tonight as 7 days has passed I put in a request to her to cancel the transaction. But guess what, if she agrees to the request, or ignores it, I get my fvf back.
However if she disagrees with the request to cancel, the dispute is automatically closed and I don't get my final value fees back!!
So, thanks ebay. This removal of the right to feedback for sellers has us all completely stuffed. An awkward buyer can bid on something they shouldn't, make demands that weren't in the listing whilst threatening to neg the seller. But if the buyer won't agree to cancel the transaction, the seller just has to kiss goodbye to the fees.
I hate ebay. why did they remove our right to leave feedback for buyers? It just can't be right that I've had a week of shitty emails from the buyer, replies from ebay basically saying 'tough shit' and NOTHING I CAN DO.
aghghghghghghg
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So I'm now convinced that ebay likes to see sellers get the shitty end of the stick
5 replies
Flibbertyjibbet · 27/09/2009 22:25
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