I've sold and received payment for a few things lately. 2 items say 'claim your payment' as the status, when I click on it, it wants me to sign up to paypal, but i'm already signed up, the corect account is linked so does anyone know what's happening?!
Also, when I search now everything comes up in dollars and not pounds!
Could these 2 things be linked? Does ebay now think i'm in the US? I've checked and my address is till correct (ie UK)
thanks maduggar, i don't have a basic paypal account it's the next one up as I had that problem a while ago. I did think maybe it's my account type but it has been accepting other payments so i can't understand why it won't accept these 2. I've also bought things whilst trying to work out what 'claim payment' means and how to sort it!
thank you for trying to help. When I check the status it sends me to the paypal sign up screen, it also has an option to upgrade. I wonder if there's a limit on transactions on a personal account? I haven't done many but it seems to take me to the business upgrade section I think I need to contact paypal, that should be fun
how does that work then as I won't send it til it's been paid for
I've been registered on ebay for about 5 years and have sold a few bits recently, all of which have been paid through paypal and received no problems. It just doesn't make sense. There are 2 of these 'claim your payment' ones both I have had to contact and look like a right idiot! Still one has been very nice about it, the other hasn't contacted me yet
there's no way of checking the address on my old listing but after consulting the ebay community it appears this must be the issue, although I can't see why as the email address comes up automatically and after doing a dummy run invoice a minute ago it comes up fine very odd.
The solution appears to be to send a request for payment via paypal and ask the buyer to re-issue payment and cancel the first one. What a lot of mucking about. Oh well!