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Buyer has updated listing to say away until end sept, it had end july when I bought the item.

(9 Posts)
trixymalixy Sat 08-Aug-09 16:52:26

Can they do this?

I messaged them via ebay to ask when they would be posting the item, bu haven't had any reply. i looked back at the item description and the away date has now changed until end sept.

Can I cancel as they have moved the date?

misdee Sat 08-Aug-09 16:53:29

start a dispute now, escalate to a claim right away.

trixymalixy Sat 08-Aug-09 16:54:03

Argh, i'm the buyer. The title should have said seller updated listing.

misdee Sat 08-Aug-09 16:56:10

i knew what u meant

trixymalixy Sat 08-Aug-09 17:09:16

Do you think?

They've obviously been back on ebay to update so they must have seen my message.

i've just read some of their feedback and some of them say that the seller didn't reply to emails, but items did arrive.

I'm wondering whether I should give them a bit longer.

misdee Sat 08-Aug-09 17:14:09

as far as i am aware you cant change a listing once its ended.

trixymalixy Sat 08-Aug-09 17:36:58

The listing hasn't ended because it was a buy it now with multiple units.

HollyBunda Sat 08-Aug-09 17:39:46

well you only have so long beore you can't make a claim, so I would do it now. They were not honest in their auction. The least they could have done was email you when you bought the item to let you know, not just update the listing.

Make a claim and move on.

PortAndLemon Sat 08-Aug-09 18:06:20

They could have come back, posted your item and then left again; that would be consistent with the changing away dates. I'd give them a few days just in case it's in the post before opening a dispute. They still should have replied to your message, though.

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