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how do I get my money back (paypal related)

(3 Posts)
kazbeth Thu 23-Jul-09 09:27:01

Not an ebay question but this seemed to be the best place to post this.

I sold something privately but used paypal (nappies so couldn't use ebay). The buyer used my normal email address not my paypal one by mistake so I've now got money in paypal I can't access. I've tried emailing them but no reply.

The problem is I've already sent off the stuff - I saw the email saying I had funds then packaged them up quickly as I was just on my way out. Yes, I know a bit dippy of me - I was very tired yesterday in my defence

Can I open up another paypal account in this other email address or are you only allowed one? Or should I just hang on and see if they redo the payment?

mygirllollipop Thu 23-Jul-09 09:46:24

You can add your 'normal' email address to your paypal, you can have up to 7 email addresses on the same paypal account IIRC.

kazbeth Thu 23-Jul-09 09:56:25

Thanks mygirllollipop, I've just added the email and it's now sorted.

That was much easier than I was expecting!

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