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Paypal - bank disputing DDI (Direct Debit Instruction)...

(8 Posts)
Wuxiapian Tue 21-Jul-09 15:34:22

... " we attempted to transfer *.* GBP from your bank account, ending in **. This transfer was returned by your bank on 21 Jul. 2009 for the reason below:

The bank is disputing the Direct Debit Instruction (DDI).

As a result, this bank account has been removed from your PayPal account. Please contact your bank for more information or add a new bank account. Please do not contact PayPal because this is entirely an issue between the account holder and their bank"

HELP! Anyone?

Rang bank, they say there's nothing they can and and I need contact Paypal.

Anyone experienced this?

saintlydamemrsturnip Tue 21-Jul-09 15:36:35

Sounds like a phishing email to me. Is the email addressed to your name?

Ladygooga Tue 21-Jul-09 15:37:58

Don't talk to me about paypal atm, they are the devil incarnate imo angry

Wuxiapian Tue 21-Jul-09 15:38:25

Yes, saintly, email to my name.

saintlydamemrsturnip Tue 21-Jul-09 15:40:01

There's this on yahoo answers

Wuxiapian Tue 21-Jul-09 15:54:57

It's all so confusing.

The bank couldn't tell me anything.

Do I "add a new account" in Paypal, then, do you think?

saintlydamemrsturnip Tue 21-Jul-09 15:57:56

The answers are all a bit confusing aren't they. I have no idea. I would check with paypal whether it's genuine.

AnybodyHomeMcFly Thu 23-Jul-09 22:58:10

I had this too. It can't be phishing as there is no link to click. I just readded my bank account to my Paypal acc and hopefully that will sort it. My debit card is my backup payment option anyway.

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