Is this fairly common or out of order?

[plantsitter]

If I've won an item in an auction from an Ebay shop and then the seller says it's out of stock, that's not on, right? should I report her to Ebay? She is offering an alternative or my money back. It was hardly any money but that's not the point really.

I don't use Ebay all that much so am not sure if this is fairly common for shops rather than personal sellers. Thanks for advice.

[mrsmaidamess]

I think she should have said in the listing how many were available. Not sure what you can do about it though, apart from be pissed off.

[HarrietSchulenberg]

I don't know if it's common, and I've certainly never come across it, but she has offered you an alternative or a refund so she's trying to put right what seems to have been a mistake.

[plantsitter]

Thanks for comments. The seller has 100% + feedback so it was probably just a mistake. I thought maybe it was a trick to get hold of my (paltry amount of) money!

[TheChilliMoose]

I had that once with a CD. It took ages to get my cash (only a few quid) back and the seller sent abusive messages. Have you got the refund?