I bought a phone charger last Wednesday on Buy It Now. As you can imagine I had a choice of absolutely loads of shops but chose this particular one because it said "NEXT DAY" down the side of the item picture and said it was in London. I was very careful to choose a UK item (there were loads in Hong Kong/China/USA) because we really needed this charger urgently (DHs phone has now died!)
Yesterday (obviously a week later), still no sign of the charger so I sent them a message. I've just got a reply apologising and saying they "had to despatch from Hong Kong because their main warehouse had sold out and it should be here by next Friday". They did, to be fair, also apologise for not contacting me earlier
I think they deserve negative feedback. Do you agree? Or would it be unfair of me?
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Want to leave negative feedback for this - would you?
14 replies
NotActuallyAMum · 25/06/2009 12:09
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