Any idea about my non-payer? Is three days a long time not to pay or be in contact? I know you don't have to pay for 7 days. I always pay instantly, it only seems polite. But is it common to leave it the full week? (I sent her and invoice this morning).
Put a polite note on your auctions asking people to pay or get in touch in 3 days. I start chasing up around then if I haven't heard anything. I don't mind waiting for payment, just like to know that they have an intention of paying!
On another thread last week a few people said that Bulgaria seems to have a disproportionate amount of dodgy bidders.
I just sold some items, most paid the same day, one hadn't paid after two days so I sent an email to say please let me know how you wish to make payment so that I know whether to wait for a cheque. He emailed the next day (monday) to say sorry he only has internet access at work and paid straight away.
I've had quite a few European bidders and only one lost parcel to Poland which I am in the process of claiming for. Sadly there are quite a few slow payers so expecting payment after 3 days is a bit optimistic I think. I usually invoice immediately and then send a polite email reminder 4 or 5 days after auction ends saying 'your parcel is packed and ready I'm just waiting for your payment'and then open a non payment case after 7 days. If the items are small and light it is sometimes cheaper to send AIRMAIL to Europe than first class in UK. I regularly send items around 60g in weight and since the RM changed their pricing structure in April it has been cheaper to send to Europe than it is first class in UK. I recommend electronic kitchen scales and using the RM website to get accurate prices for posting parcels (in the UK) but also abroad.