I've just sold a travel system for £195, but the winning bidder sent a message immediately after the auction ended saying "Dear seller, I made mistake, and i put wrong amount -i didn't want to pay this value. Could sell this this item one bidder before me. Sorry for trouble, please answer for my question, regards, [name]"
What should I do? There was one other serious bidder, who had put in a bid of £190 back at 4pm, then this 2nd bidder put in multiple bids, gradually increasing from £130 to £140, £145, £150, £160, £170, £180, £190, finally becoming leading bidder on £195 soon before the auction ended, so it clearly wasn't an accident.
What am I supposed to do? Insist she pays? Report her to ebay? Or send a 2nd chance offer to the next highest bidder (who might well suspect shill bidding, as she could have bought the travel system for £140 if it wasn't for this other bidder)? The buyer who has pulled out has a feedback score of 146, 100% positive, so she's not new to all this so I don't really accept it was a mistake.
Please help me, ebay experts! Thanks!
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Winning bidder wants to withdraw
17 replies
cuppachar · 26/04/2009 21:38
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