I bought a dress from eBay to use as a costume in our Christmas amdram production.
The seller had 100% feedback, but it was only for 1 item - this was her 2nd ever sale.
Anyway, I was buying tons of other stuff on ebay for the show when it struck me that I hadn't received the dress.
I emailed to check it had been posted and got a rather snippy reply, saying that she'd posted lots of stuff and it's all been received, and that she had proof of postage that it had been sent.
I replied saying that I'd received everything else I'd purchased, so as she had proof of postage, was it her that needed to take it up with her post office or me with mine (I've never had something not get delivered before, so wasn't sure of the process)?
She replied saying she'd send me a copy of the proof of postage if I wanted. I said yes please.
That was 27th November. I still haven't received this proof of postage.
Do I contact her again or do I open a dispute?
The item was won on the 18th November, I'm beginning to suspect I've been done - if I do contact her again, do you think this is a reasonable response?:-
Dear XXX,
Since I contacted you on 27th November, I have not received the copy proof of postage you said you would send me.
As all my other expected post has been delivered without issue and on time, if I do not hear from you by Wednesday 10th December I will have no alternative but to open a dispute with you and start proceedings with Paypal to reclaim my money.
LC
Is it too harsh?
Any advice you can give will be v. gratefully accepted!
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Goods not received - what do I do next?
10 replies
lovecat · 05/12/2008 13:45
OP posts:
TheButterflyEffect ·
05/12/2008 13:59
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