I thought I knew a fair bit about all this but I just got an email that concerned me.
Can anyone help?
It's about a recent transaction which was paid by e-cheque as the user is new and has only, I presume, registered a bank account, not a back up source such as card etc.
anyway, she sent the e cheque the other day.
This morning I got an email from paypal, saying I needed to remember to claim the payment, as otherwise it would be returned as unclaimed. It said they were sending me this as I was a high volume seller and made over $10.000 dollars a month [hhmm] which is just quite funny. I probably make a hundred quid in a good month, but never near that.
It had a link to click on as well and looked like a normal paypal email, not suspect immediately. I didn't click and forwarded it to spoof, for them to check, but then I logged into my paypal account and saw that the payment was still described as 'uncleared', not 'unclaimed' and that I simply have to wait a few days for it to clear. I don't need to claim it.
Thanks, yes it was addressed by my name like the usual paypal ones.
It had the correct info like the buyer's email address etc etc, as well - unless they have had their account hijacked I am leaning towards thinking it was a cock up by paypal rather than a phishing thingy. They haven't replied to the spoof thing yet so I don't know.
MrsMagooo - how did you get stung? Sorry to hear that.
It's not normal, no. I've been a seller for a few years and you only have to claim a payment if your account isn't set up properly - once it is, they just arrive automatically. Say, if I sent money to a new ebayer and their paypal account wasn't yet verified, they might have to do something first to claim the payment - or it comes back to me after a few weeks.
My account's been verified for yonks, and there's no way I ever sell that much - it looks like sGK was right and other people are getitng this email as well, so will ring paypal tomorrow and see what they have got to say for themselves.
Hi, I got this e-mail too as a buyer paid by e-cheque. I am assuming it's because she is a relatively new buyer on e-bay and it says that you can end up paying this way because you haven't yet assigned a debit or credit card to your account (which is fair enough if you're still getting to grips with it).
DO NOT click on the link, it's ridiculous - that I am earning more than $10,000.00 USD per month!!! I wish! The fact that it's in dollars and it's from ebay.co.uk is suspicious.
I checked my paypal account and the amount from this buyer is pending (little timer thingy) and will go straight in when cleared. No need to do anything. When you log in to paypal, read up on the fraudulent e-mails and then forward the one you recived to paypal email@example.com and then delete it from your inbox.
FA I foolishly clicked on a link some months ago - the email was so good I honestly had no idea it was a spoof.
Needless to say my Ebay account got hacked - thankfully as I log in several times a day I caught it pretty damn quick & Ebay customer services were beyond excellent & sorted eveything for be within half an hour!
Needless to say I am now very wary & suspect everything lol!
I am really pleased it got sorted quickly. That must have been a real shock. I always thought the emails would look dodgy - used to get about one a day from some nutters, they always looked daft, nothing like the real ones.