"Hi Sorry for the confusion but there was supposed to be a reserve price on this item, this my first time on ebay and i dont know how or why there was not a reserve price, i am extreamly sorry but i cant let it go for that price, there is a lot of stuff there and cost me too much to let it go for that money so im going to relist it tomorrow and give you a buy it now price if thats ok, once again im very sorry for the any inconvenience."
he/she is talking bullshit - they would have been able to see there was no reserve price on the item any time they checked it - so could easily have rectified it if they'd missed it off on initial listing.
Its true to add a firstly you cant add a reserve under £50 (dont know if that would be an issue) secondly he would be charges to add a reserve price £2! I would say your not going to get the item all you can really do is report the item as not received and leave him feedback to reflect it!
They only have feedback of 1 and joined on 29th august so she is telling the truth about that part. The item went for £41 so she obviously wanted more than £50 for it and therefore could have added a reserve.
I would let it go TBH, they may be telling the truth and it doesn't sound like they are going to let you have the item. It is there fault for not putting a reserve on but theres not alot you can do apart from report them to e-bay.
I would also let it go, sounds like they are new to ebay, you arent going to get the item, the seller has lost out as they will now have to pay 2 lots of listing fees. You havent paid anything so you havent lost out at all.
Yes Nappy won't get the item but the seller has entered into a contract & therfor should sell it at the winning price.
Whether the seller is new or not she hasn't got the right to refuse the sale under those circumstances.
She would have been able to see very clearly that there was no reserve price on her lising & if she didn't want to pay the £1.99 fee for placing a reserve price then she should have set the starting bid higher.