I sold an item a few days ago and the buyer emailed me to say she had paid by paypal but for some reason it had gone through as an echeque. She apologised for that and said she hadn't asked it to do that.
She said paypal had stated to her that it would be cleared on 30/10.
I had an email from paypal telling me that this person had paid by echeque and that it would clear by 5/11.
I emailed the buyer to inform her of this and told her i'd keep checking and send the item as soon as the funds cleared.
Anyhow, this morning I have had an email from paypal which looks authentic but states that I recieved a payment from this person on 27th Oct, and that if I don't claim it by 26th Nov it will be returned.
It then goes onto say that I must manually claim this money because i am one of paypals high volume users and that they ask users who recieve more than 10000 dollars a month to complete a merchant information form.
I rarely use paypal so I am not a high volume user.
It asked me to click on a link to complete the claim.
I did't, i logged into my paypal account seperatly and from what I can see nothing has changed. The payment is stil uncleared and it doesn't mention anything about me claiming it either.
I am confused.
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HELP - Confusing problem with Paypal
9 replies
IllegallyBrunette · 30/10/2008 09:02
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